Do you ship worldwide?
Yes, we ship all products worldwide.
I’ve ordered a photographic print, when will my order be sent?
All photographic prints are custom printed. They take ten days in production from receiving your order. They then arrive back at photographer Nadya Zim’s studio where the prints are carefully packaged and sent to you. All the photographic prints available in our shop are sent from the photographer’s studio in San Francisco, California.
Once the order is shipped, you will receive an email notifying you, with tracking. Once shipped, transit can take anywhere from 1-5 business days if you are in the United States and 10-31 days for international.
Please note: If you have ordered a Nadya Zim photographic print, see the question above.
All other items in stock will be sent within 48 hours of receiving your order. Once the order is shipped, you will receive an email notifying you. Once shipped, transit can take anywhere between 1-20 business days worldwide, depending on your location:
Europe: 1-7 business days
USA and the rest of the world: 10-20 business days
Please note: If you want an expedited or special delivery, please contact us at firstname.lastname@example.org and we will find the best rates available for your order to reach you sooner.
I ordered from your shop but I haven’t received any email updates?
All emails will be sent to your Paypal address – check there first for order confirmations and updates. If you still can’t find anything please email email@example.com and you’ll hear from us asap.
Can’t find what you need? Please contact us at firstname.lastname@example.org